Madisyns****Good afternoon**I am appealing against the ban of the above username. I can...

GetHuman-stephst's Banned Account issue with ROBLOX from April 2019

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The issue in GetHuman-stephst's own words
Madisyns****Good afternoon**I am appealing against the ban of the above username. I can see that the reason for banning is harassment. You have provided details of the comment considered to be harassment however you have failed to provide the context this harassing comment was spoken. The above user name is my daughter who is * years old. She likely didn’t even know what one was. As you can appreciate if this term has been mentioned on here previous to this matter she will have likely repeated as a result. I can understand the need for moderation however I would like to understand the context as if this was a factual comment as oppose to a derogatory comment I think we can both agree that this is unnecessary and unfair. As the term ******* is not lexically considered derogatory unless it has been used in a manner that is used in a homophobic hate speech. **Please come back to me with your thoughts as I need to understand so that I can counsel my daughter on where she has gone if she has gone.**Also your appeal form does not work and has now led me to having to find alternative forms of contact to resolve the matter. Not the best really.

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ROBLOX

Banned Account issue
Reported by GetHuman-stephst
Apr 6th, 2019 - 2 years ago
Fixed
Seen by 7 customers so far
Similar issue to 35512 others
0 customers following this
Items needed
Account holder name
Billing address
Email address on account

Timeline

GetHuman-stephst started working on this issue
Apr 6th, 2019 12:33pm
GetHuman-stephst confirmed the issue is fixed. Hooray!
Apr 9th, 2019 1:56pm