I have added *** Roblox coins to my daughters account on my phone - unfortunately we d...

GetHuman2648652's customer service issue with ROBLOX from March 2019

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The issue in GetHuman2648652's own words
I have added *** Roblox coins to my daughters account on my phone - unfortunately we don't know the password for this account - my daughrer set it up!! Is there anyway without the account having an email address I can get the password or have it changed? The account in question has the username: unicornster*****She has another account if the *** Roblox coins can be transferred there - if the above account cannot be activate? The username for this account is: moo*ster and it's linked to my account: *****@***.com**If none of the above can be done - can you please refund the google pay transaction - and I will re-apply against the correct account? **The google pay transaction is: *You've made a purchase from Google Commerce Limited on Google Play. **Order number: GPA.****-****-****-******Order date: **-Mar-**** **:**:** BST *Item *Price ***** Robux (Roblox) (by Roblox Corporation) *£*.**

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How Do I Verify My Email with Roblox?How Do I Reset My Roblox Password?How Do I Get a Refund from Roblox?How Do I Report a Scammer to Roblox?Is It Possible to Get a Refund on Roblox?
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ROBLOX

Customer service issue
Reported by GetHuman2648652
Mar 31st, 2019 - 3 years ago
Fixed
Seen by 12 customers so far
Similar issue to 34416 others
0 customers following this
Items needed
Account holder name
Billing address
Email address on account

Timeline

GetHuman2648652 started working on this issue
Mar 31st, 2019 7:05pm
GetHuman2648652 indicated the issue is not fixed yet.
Apr 1st, 2019 7:09pm
GetHuman2648652 indicated the issue is not fixed yet.
Apr 1st, 2019 7:10pm
GetHuman2648652 indicated the issue is not fixed yet.
Apr 1st, 2019 7:10pm
GetHuman2648652 indicated the issue is not fixed yet.
Apr 2nd, 2019 6:50am

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