My account both were hacked. The hacker emailed me saying they were the hacker and they...

GetHuman-mdlovesm's customer service issue with ROBLOX from March 2019

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The issue in GetHuman-mdlovesm's own words
My account both were hacked. The hacker emailed me saying they were the hacker and they'd give me my roblox accounts back if I bought a roblox gift card of **$ which I'm not going to do. I have been trying to get help since last night and still waiting for a email or phone call. I need to get this resolved asap before they delete things I have paid money for on my account. I have spent alot of money thru my account as they will see when they look at it. My main account name is shaylankayla*. Please contact me asap. My phone number is ***********. Thank u
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ROBLOX

Customer service issue
Reported by GetHuman-mdlovesm
Mar 28th, 2019 - 22d ago
I have an issue with ROBLOX too
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Seen by 6 customers so far
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Timeline
GetHuman-mdlovesm started working on this issue
Mar 28th 3:37pm