Hello my sons account has been hacked by his friend and we spent roblox bucks on it. Hi...

GetHuman2611065's Hacked Account issue with ROBLOX from March 2019

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Account holder name, Billing address, and Email address on account
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If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman2611065's own words
Hello my sons account has been hacked by his friend and we spent roblox bucks on it. His username was robloxkody**** and the password was karie*** which I tried changing because the person was playing under my sons account. I do not remember the email address associated with his roblox account but they are able to buy roblox bucks with my account I hope not but I did buy a lot of roblox bucks with his account.
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Hacked Account issue
Reported by GetHuman2611065
Mar 28th, 2019 - a mon ago
I have an issue with ROBLOX too
Not resolved
Seen by 1 customer so far
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GetHuman2611065 started working on this issue
Mar 28th 12:02am