I got onto roblox and my account was logged out. I tried logging in with my fingerprint...

GetHuman2603581's Hacked Account issue with ROBLOX from March 2019

6 views
 | 
33018 similar
 | 
0 following
Help with my ROBLOX issue
First: share to improve GetHuman2603581's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman2603581's next move: try calling ROBLOX again.
The best way to get your problem resolved is to tap the button below to start calling ROBLOX. We will check on you later to see if it's fixed or needs to be escalated.
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman2603581's own words
I got onto roblox and my account was logged out. I tried logging in with my fingerprint like usual but it wasn’t working, so I manually typed my password. After I tried all my other passwords I’ve ever created but it didn’t work. So I then tried to revert my account and change the password, but it said my email and phone number weren’t attached to the account. I then sent an email to roblox trying to get help with my issue.
GetHuman2603581 did not yet indicate what ROBLOX should do to make this right.
I have an issue with ROBLOX too
How GetHuman2603581 fixed the problem
We are waiting for GetHuman2603581 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get ROBLOX's attention and get better help faster. Tap below to get started.
Having ROBLOX issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2603581 fixes it.
This email address isn't valid

ROBLOX

Hacked Account issue
Reported by GetHuman2603581
Mar 27th, 2019 - 24d ago
I have an issue with ROBLOX too
Not resolved
Seen by 6 customers so far
Similar issue to 33018 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Account holder name
Billing address
Email address on account
Timeline
GetHuman2603581 started working on this issue
Mar 27th 1:48pm