Before contacting them, items GetHuman2600862 may need:
Account holder name, Billing address, and Email address on account
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman2600862's own words
Hi. My sister has been hacked by someone. They took all of her R$ and she had *** R$. They also changed her password. Her usual password had ** characters but now it has *. We can still log into her account. A bot spammed messages into her friends chats saying, "yo if you use the code "PIZZA" at rblx.gift*promocodes you get the mozzarella antlers for free". She is crying and trying to get her robux back. Thank you! -Mark Her username- som*leah
GetHuman2600862 did not yet indicate what ROBLOX should do to make this right.
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