Hi, my daughters account is FunBuilder** She can no longer sign in and it been many ye...

GetHuman-jessbali's Hacked Account issue with ROBLOX from March 2019

2 views
 | 
32911 similar
 | 
0 following
Help with my ROBLOX issue
First: share to improve GetHuman-jessbali's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-jessbali's next move: call ROBLOX.
The best way to get your problem resolved is to tap the button below to start calling ROBLOX. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman-jessbali may need:
Account holder name, Billing address, and Email address on account
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-jessbali's own words
Hi, my daughters account is FunBuilder** She can no longer sign in and it been many years since set it up that we cant remember if we used facebook or an email. I also have given money for Robucks so the account is important to her. We never changed the password. Could you please send us a password reset to JessB*****@***.com or my email at BalikoF*****@***.com**If you would like to speak to us directly ,we can be reached at (***) ***-****
GetHuman-jessbali did not yet indicate what ROBLOX should do to make this right.
I have an issue with ROBLOX too
How GetHuman-jessbali fixed the problem
We are waiting for GetHuman-jessbali to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get ROBLOX's attention and get better help faster. Tap below to get started.
Having ROBLOX issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-jessbali fixes it.
This email address isn't valid

ROBLOX

Hacked Account issue
Reported by GetHuman-jessbali
Mar 26th, 2019 - 25d ago
I have an issue with ROBLOX too
Not resolved
Seen by 2 customers so far
Similar issue to 32911 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-jessbali started working on this issue
Mar 26th 7:41pm