Good evening,*My son has a roblox account, the account name is: Gammer***.*He has been...

GetHuman-krwoodga's customer service issue with ROBLOX from March 2019

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The issue in GetHuman-krwoodga's own words
Good evening,*My son has a roblox account, the account name is: Gammer***.*He has been a member for very long time.*Tonight, he brought me his iPad and showed me that his account was banned for * days. It was banned because he typed the word “Jew”. He asked me what that word means and why he was banned. I asked why he typed that word and he said he was trying to type Jewel but pressed “enter” too early and it ended up being “Jew”. *As we are indigenous, I do teach my son not to be racist or say any racial slurs. I do not support racism of any kind.*I can assure you that he did not mean to type that word and it won’t happen again.**Is it possible to get the * day van lifted on his account?**Many thanks,**Katrina - on behalf of Shea
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Customer service issue
Reported by GetHuman-krwoodga
Mar 26th, 2019 - 25d ago
I have an issue with ROBLOX too
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GetHuman-krwoodga started working on this issue
Mar 26th 4:59am