Before contacting them, items GetHuman-krwoodga may need:
Account holder name, Billing address, and Email address on account
The issue in GetHuman-krwoodga's own words
Good evening,*My son has a roblox account, the account name is: Gammer***.*He has been a member for very long time.*Tonight, he brought me his iPad and showed me that his account was banned for * days. It was banned because he typed the word “Jew”. He asked me what that word means and why he was banned. I asked why he typed that word and he said he was trying to type Jewel but pressed “enter” too early and it ended up being “Jew”. *As we are indigenous, I do teach my son not to be racist or say any racial slurs. I do not support racism of any kind.*I can assure you that he did not mean to type that word and it won’t happen again.**Is it possible to get the * day van lifted on his account?**Many thanks,**Katrina - on behalf of Shea
GetHuman-krwoodga did not yet indicate what ROBLOX should do to make this right.
I have an issue with ROBLOX too
How GetHuman-krwoodga fixed the problem
We are waiting for GetHuman-krwoodga to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.