I am a parent. My name is Michael. My son is *. Someone talked him into giving his pass...

GetHuman2593401's Hacked Account issue with ROBLOX from March 2019

3 views
 | 
32795 similar
 | 
0 following
Help with my ROBLOX issue
First: share to improve GetHuman2593401's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman2593401's next move: call ROBLOX.
The best way to get your problem resolved is to tap the button below to start calling ROBLOX. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman2593401 may need:
Account holder name, Billing address, and Email address on account
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman2593401's own words
I am a parent. My name is Michael. My son is *. Someone talked him into giving his password and they took over his account. Scote*** is his login. They are using his name and information to talk to his friends. Being a bully and telling saying “mean” things. He unfriended him immediately and doesn’t know who it is. The person already changed the password and email associated with the account. Please help with this.
GetHuman2593401 did not yet indicate what ROBLOX should do to make this right.
I have an issue with ROBLOX too
How GetHuman2593401 fixed the problem
We are waiting for GetHuman2593401 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get ROBLOX's attention and get better help faster. Tap below to get started.
Having ROBLOX issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2593401 fixes it.
This email address isn't valid

ROBLOX

Hacked Account issue
Reported by GetHuman2593401
Mar 25th, 2019 - 24d ago
I have an issue with ROBLOX too
Not resolved
Seen by 3 customers so far
Similar issue to 32795 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman2593401 started working on this issue
Mar 25th 11:53pm