My limited hats had been stolen by a bogus account used by a hacker. The hacker put a f...

GetHuman-adamsame's customer service issue with ROBLOX from March 2019

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The issue in GetHuman-adamsame's own words
My limited hats had been stolen by a bogus account used by a hacker. The hacker put a fake email on there, not too sure why, after he had gotten onto my account somehow. He then initiated a series of trades, taken the hats and probably moved the hats to his main account from the bogus one. I know this because the bogus is now deleted. I've lost nearly ***k robux worth of hats that I've built up over time and it would be such a shame to find out there isn't a system in place to insure paying customers against matters such as this. I hope to hear from you soon.
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ROBLOX

Customer service issue
Reported by GetHuman-adamsame
Mar 13th, 2019 - 5 mons ago
I have an issue with ROBLOX too
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Seen by 6 customers so far
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GetHuman-adamsame started working on this issue
Mar 13th 3:14pm