Refund *There are several transactions that have been made for my daughter and she has...

GetHuman2465759's customer service issue with ROBLOX from March 2019

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The issue in GetHuman2465759's own words
Refund *There are several transactions that have been made for my daughter and she has not received * The most recent *-**-** $**.*** *-*-** $**.**, *-*-** $**.**, *-*-** $*.**, *-*-** $**.**. With the most recent transaction today she even created a new account and still the transaction was approved on my card but did not show up in her game. I would very much like a refund to my card or for her to be able to receive the the royal high bloxburg and other things that she had purchased. This is a concern as I do not want her to play this game anymore if this is how this game works. I would appreciate a response as soon as possible.
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ROBLOX

Customer service issue
Reported by GetHuman2465759
Mar 12th, 2019 - 5 mons ago
I have an issue with ROBLOX too
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Timeline
GetHuman2465759 started working on this issue
Mar 12th 11:38pm