My name is Jennifer Helton. My son purchased a Roblox fast card today and accidentally...

GetHuman-heltonje's customer service issue with ROBLOX from March 2019

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The issue in GetHuman-heltonje's own words
Load the money to a different account or reset password. ... My name is Jennifer Helton. My son purchased a Roblox fast card today and accidentally loaded it to an account that he does not remember the password to. The username is RJ*YT*ThePals. He did not enter a phone number or email, so, we cannot reset the password. We need help resetting the password or we would be happy to just move the funds to his other account if that is possible.
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Roblox fast card
Customer service issue
Reported by GetHuman-heltonje
Mar 11th, 2019 - 5 mons ago
I have an issue with ROBLOX too
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Seen by 7 customers so far
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GetHuman-heltonje started working on this issue
Mar 11th 11:26pm