I had unauthorized transactions from Itunes. My son plays the game (Roblox) and he mana...

GetHuman-shafiaho's customer service issue with ROBLOX from February 2019

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The issue in GetHuman-shafiaho's own words
I had unauthorized transactions from Itunes. My son plays the game (Roblox) and he managed to buy things somehow spending about £***.*Since you gave no option to prevent such thing, I’d like to be refunded.*From what my son tells me, the account’s name is forkshirt*backup.*I have a feeling that might not be the account as it says ‘backup’ , so the account may also be named ‘forkshirt’.*Please contact me as soon as possible and I request that something should be done about the matter.
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ROBLOX

Customer service issue
Reported by GetHuman-shafiaho
Feb 27th, 2019 - 3 mons ago
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GetHuman-shafiaho started working on this issue
Feb 27th 5:14pm