My son is apparently attempting to appeal the deactivation of his account or another a...

GetHuman2316533's customer service issue with ROBLOX from February 2019

28151 similar
0 following
Help with my ROBLOX issue
First: share to improve GetHuman2316533's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman2316533's next move: call ROBLOX.
The best way to get your problem resolved is to tap the button below to start calling ROBLOX. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman2316533 may need:
Account holder name, Billing address, and Email address on account
The issue in GetHuman2316533's own words
My son is apparently attempting to appeal the deactivation of his account or another account, the one we know about is Messekid, from my mothers email. It is *****@***.com. Please ensure that this does not happen. It was deactivated due to un approved charges.*We received an email: ( shown Below)*Albert (Roblox) *Feb **, *:** AM PST *Hello,**Thank you for reaching out to us about your moderation concern. Our records indicate that an appeal has previously been sent for this account. Once a decision has been made to deny an appeal, further appeals for the same ban cannot be reviewed. Please do not send multiple emails about the same issue after a decision has been reached.**Sincerely,**Albert*Appeals*Roblox**Please let ma know what he is attempting to do and at what times he is attempting to do so, so we can find out what and where he is accessing from? *Brian Smith****-***-****
GetHuman2316533 did not yet indicate what ROBLOX should do to make this right.
I have an issue with ROBLOX too
How GetHuman2316533 fixed the problem
We are waiting for GetHuman2316533 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get ROBLOX's attention and get better help faster. Tap below to get started.
Having ROBLOX issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2316533 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman2316533
Feb 27th, 2019 - 3 mons ago
I have an issue with ROBLOX too
Not resolved
Seen by 6 customers so far
Similar issue to 28151 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman2316533 started working on this issue
Feb 27th 2:50pm