I'm locked out of my roblox account.

GetHuman2232580's customer service issue with ROBLOX from February 2019

Help with my ROBLOX issue
The issue in GetHuman2232580's own words
I was trying to log into my roblox account , the * step verification message showed up but i didn't receive the code no matter how many times I tried. ... I'm locked out of my account named abazotti because of * step verification, I'm not receiving the code even after trying about ** times.
This is especially frustrating because * step verification is made to make your account safer , but all it did was lock me out of my account.
Maybe the * step verification code could be sent directly to me.
I've never used this but all I expect is my issue being fixed.
I've tried all of the steps the roblox "Issues with *-Step Verification help" article but none of them have worked.
I have an issue with ROBLOX too
How GetHuman2232580 fixed the problem
I contacted roblox support and told them I wasn't getting my verification code even when I followed all the "Issues with *-Step Verification help" article , then ,they turned off * step verification and I could enter my account again.
Please help with my ROBLOX issue
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Customer service issue
Reported by GetHuman2232580
Feb 18th, 2019 - 8 mons ago
I have an issue with ROBLOX too
GetHuman2232580 shared how to fix
Seen by 32 customers so far
Similar issue to 26665 others
0 customers following this
Items needed
Account holder name
Billing address
Email address on account
GetHuman2232580 started working on this issue
Feb 18th 2:48pm
GetHuman2232580 confirmed the issue is fixed. Hooray!
Feb 19th 3:10pm