My son has a username "gaviisawesome***" and his account got hacked by a person who cal...

GetHuman-glevy's customer service issue with ROBLOX from February 2019

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The issue in GetHuman-glevy's own words
My son has a username "gaviisawesome***" and his account got hacked by a person who calls himself elsenor****. He coerced my son to give him the password on his account and once inside the account he hacked it. He changed the password and email information. My son has no way of logging back into his account anymore. Please take the correct action necessary to remove this person from Roblox and recover my sons account. My son is only ** years old and yes made a stupid mistake but someone like this should not be allowed to engage with minors and hack their accounts.
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What Do I Do If My Roblox Account Was Hacked?How Do You Change Your Username and Password on Roblox?How Do I Report Missing Robux to Roblox?What Do I Do If My Roblox Account Was Hacked?
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Customer service issue
Reported by GetHuman-glevy
Feb 18th, 2019 - 8 mons ago
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Seen by 4 customers so far
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Items needed
Account holder name
Billing address
Email address on account
GetHuman-glevy started working on this issue
Feb 18th 4:44am