Before contacting them, items GetHuman2230011 may need:
Account holder name, Billing address, and Email address on account
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman2230011's own words
My friend COOKIES*****, he wants to say sorry for this, he did not do it because of a hacker, and he also has *-step verification. The message I sent you the yesterday about, the hacker was the person who uploaded the adult content. I know me and my friend COOKIES***** would never upload adult content ever. We do not know the name of the hacker, but me and my Roblox friend hope you understand that we would never break the rules of ROBLOX. Thanks for understanding and me and my friend really hope you understand what happened and we'll never make sure to do this action again. Thanks and hope for the best of my Roblox friend, COOKIES*****. Please send him an appeal, and he won't violate the rules again. Thanks!
GetHuman2230011 did not yet indicate what ROBLOX should do to make this right.
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