a friend on my roblox chat told me to put my password into this game. I told her no bec...

GetHuman-itsteam's customer service issue with ROBLOX from February 2019

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The issue in GetHuman-itsteam's own words
a friend on my roblox chat told me to put my password into this game. I told her no because I know that I will loose my account. So I made a separate account to do it so I can tell the player she was wrong. But before that I thought it was going to be fake if I put in my password on my real account:(SSSniperwolf****) to get back in but it said it’s was the wrong password. I tried again and again. But nothing worked. And I KNOW my password. I have never forgotten it. A couple minutes after trying my friend called me and said : let’s play roblox. I said that I could because my account is acting up. She went on my profile from her computer and said that I was online and I was pranking her. I told her to call me on FaceTime and look at me. Then she believed me. She showed me my profile on her computer and I saw that someone was on my account. I have NEVER told ANYONE my password. The person on my account was chatting with my friend who had called me and she showed me the messages. I was freaking out because my parents spent about a couple hundred on robux and gamepasses for me. I have tried again today but nothing worked. Please help me get my account back.
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What Do I Do If My Roblox Account Was Hacked?How Do You Change Your Username and Password on Roblox?How Do I Report Missing Robux to Roblox?What Do I Do If My Roblox Account Was Hacked?
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ROBLOX

Customer service issue
Reported by GetHuman-itsteam
Feb 17th, 2019 - 8 mons ago
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GetHuman-itsteam started working on this issue
Feb 17th 5:21pm