I went to the contact us page on roblox and they sent me articles that were related but...

GetHuman-jayjupda's customer service issue with ROBLOX from February 2019

1 view
26176 similar
0 following
Help with my ROBLOX issue
First: share to improve GetHuman-jayjupda's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-jayjupda's next move: call ROBLOX.
The best way to get your problem resolved is to tap the button below to start calling ROBLOX. We will check on you later to see if it's fixed or needs to be escalated.
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-jayjupda's own words
I went to the contact us page on roblox and they sent me articles that were related but didnt help with the situation. When I made my account I did not have a email at the time so I do not have a email for that account, meaning I cant reset my password. My friend signed me up to a free robux site with my password as a joke but didnt expect it to get hacked, but it did a month later. I can provide billing information for proff but that is all I really have
GetHuman-jayjupda did not yet indicate what ROBLOX should do to make this right.
I have an issue with ROBLOX too
How GetHuman-jayjupda fixed the problem
We are waiting for GetHuman-jayjupda to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common ROBLOX customer problems.
What Do I Do If My Roblox Account Was Hacked?How Do You Change Your Username and Password on Roblox?How Do I Report Missing Robux to Roblox?What Do I Do If My Roblox Account Was Hacked?
Do you have a customer issue as well?
We can help you get ROBLOX's attention and get better help faster. Tap below to get started.
Having ROBLOX issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-jayjupda fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-jayjupda
Feb 16th, 2019 - 8 mons ago
I have an issue with ROBLOX too
Not resolved
Seen by 1 customer so far
Similar issue to 26176 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Account holder name
Billing address
Email address on account
GetHuman-jayjupda started working on this issue
Feb 16th 12:11am