Before contacting them, items GetHuman-kianjell may need:
Account holder name, Billing address, and Email address on account
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-kianjell's own words
I was playing with a friend on a free ROBUX game and I didn’t know it scam and I got scammed and I can’t get back in help recover my account the password was changed my account kianjellis**
GetHuman-kianjell did not yet indicate what ROBLOX should do to make this right.
I have an issue with ROBLOX too
How GetHuman-kianjell fixed the problem
We are waiting for GetHuman-kianjell to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.