Before contacting them, items GetHuman-abrifer may need:
Account holder name, Billing address, and Email address on account
The issue in GetHuman-abrifer's own words
My daughters account has been hacked for the second time in two months.Her account Is called Allylovesummer.Last time this happened we sent you all of her purchases in emails.I would assume this is in your records.We need her account reset ASAP.We also need to know what measures need to be taken to avoid being hacked again.We changed her password after the last reset. We are spending a lot of money on this game and to much time getting it reset. Thank you for your help in this matter **Tammy Ferriera*Tony Ferriera
GetHuman-abrifer did not yet indicate what ROBLOX should do to make this right.
I have an issue with ROBLOX too
How GetHuman-abrifer fixed the problem
We are waiting for GetHuman-abrifer to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.