I got hacked and the hacker scammed me.. I have to number or email.

GetHuman2097180's customer service issue with ROBLOX from February 2019

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Waiting to see what went wrong with our suggestion for how to get ROBLOX help.
Before contacting them, items GetHuman2097180 may need:
Account holder name, Billing address, and Email address on account
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman2097180's own words
The problem: I got hacked and the hacker scammed me.. I have to number or email.
GetHuman2097180 did not yet indicate what ROBLOX should do to make this right.
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ROBLOX

Customer service issue
Reported by GetHuman2097180
Feb 2nd, 2019 - 9 mos ago
I have an issue with ROBLOX too
Not resolved
Seen by 8 customers so far
Similar issue to 24219 others
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Timeline
GetHuman2097180 started working on this issue
Feb 2nd 5:04am