I have a bad problem and need it taken care of now. My * yr old grandson created an acc...

GetHuman2034195's customer service issue with ROBLOX from January 2019

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The issue in GetHuman2034195's own words
I have a bad problem and need it taken care of now. My * yr old grandson created an account and used another grandchilds email. I do not know the email and my * yr old doesn't remember., I need you to delete the email of the other child. They are running me crazy. My * yr old user name is Brad*****. The older child is afraid the * yr old will purchase things in his name because he has a history of doing that. My name is Nellie Jones and my email is N*****@***.com
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ROBLOX

Customer service issue
Reported by GetHuman2034195
Jan 25th, 2019 - 3 mons ago
I have an issue with ROBLOX too
Not resolved
Seen by 2 customers so far
Similar issue to 22933 others
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Items needed
Account holder name
Billing address
Email address on account
Timeline
GetHuman2034195 started working on this issue
Jan 25th 12:05am