I got my account hacked like an hour ago. I got the email reset and roblox password res...

GetHuman-zainarif's customer service issue with ROBLOX from January 2019

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If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-zainarif's own words
I got my account hacked like an hour ago. I got the email reset and roblox password reset email from roblox, by the time i changed it it was too late. The person bought a *.*k shirt from my account and stole all of my ***k* limiteds. I have proof of all of the following
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Customer service issue
Reported by GetHuman-zainarif
Jan 21st, 2019 - 6 mons ago
I have an issue with ROBLOX too
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GetHuman-zainarif started working on this issue
Jan 21st 6:50am