Hello. I am trying to add my email account as the parent to my daughter's Roblox accou...

GetHuman-brightp's customer service issue with ROBLOX from January 2019

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The issue in GetHuman-brightp's own words
Hello. I am trying to add my email account as the parent to my daughter's Roblox account. Her account username is Flopsy**. I keep getting the message "Password Incorrect" even though I can log into Roblox with that same password. **My daughter and son have an account under my email address already, but I want to add this one. Her other username, Natalie*Bright*, needs to be removed as there were multiple attempts to hack it and she inadvertently put personal information in her account. **It should be a simple task to add my email address to Flopsy**, but I cannot seem to get past it. I need to have my email added so that I can further secure her account with *-Step Verification. **Thank you,**Patrick Bright****-***-**********@***.com
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ROBLOX

Customer service issue
Reported by GetHuman-brightp
Jan 16th, 2019 - 9 mons ago
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Jan 16th 2:39pm
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