If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-connorfe's own words
Tried logging into my account after a while. ... I haven't played Roblox for atleast a year. When I came back to play with some friends, I wasn't able to log onto my account. (This happened a week ago.) I then found out that my account was hacked, and whoever hacked it proceeded to follow and friend a group of Robux scam bots.**I tried using my username, my email, and even my phone number to attempt to log back in, but every attempt gave me "incorrect username or password".**I sent Roblox's "customer service" * tickets adressing the problem, with no response to the situation. The username of my account is: silverwing****.
It would be nice if Roblox allowed me to set the email and password of my account to something a lot harder to find out.
I've been with Roblox ever since ****.
Sent Roblox * support tickets, with no response to either.
I have an issue with ROBLOX too
How GetHuman-connorfe fixed the problem
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