I haven't played Roblox for atleast a year. When I came back to play with some friends...

GetHuman-connorfe's customer service issue with ROBLOX from January 2019

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The issue in GetHuman-connorfe's own words
Tried logging into my account after a while. ... I haven't played Roblox for atleast a year. When I came back to play with some friends, I wasn't able to log onto my account. (This happened a week ago.) I then found out that my account was hacked, and whoever hacked it proceeded to follow and friend a group of Robux scam bots.**I tried using my username, my email, and even my phone number to attempt to log back in, but every attempt gave me "incorrect username or password".**I sent Roblox's "customer service" * tickets adressing the problem, with no response to the situation. The username of my account is: silverwing****.
It would be nice if Roblox allowed me to set the email and password of my account to something a lot harder to find out.
I've been with Roblox ever since ****.
Sent Roblox * support tickets, with no response to either.
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What Do I Do If My Roblox Account Was Hacked?How Do You Change Your Username and Password on Roblox?How Do I Report Missing Robux to Roblox?What Do I Do If My Roblox Account Was Hacked?
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ROBLOX

Customer service issue
Reported by GetHuman-connorfe
Jan 16th, 2019 - 9 mons ago
I have an issue with ROBLOX too
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Seen by 15 customers so far
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Items needed
Account holder name
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Email address on account
Timeline
GetHuman-connorfe started working on this issue
Jan 16th 3:59am
GetHuman-connorfe indicated the issue is not fixed yet.
Jan 19th 4:16pm