I hope that Roblox will resolve my issue.

GetHuman-dwmjr's customer service issue with ROBLOX from January 2019

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Account holder name, Billing address, and Email address on account
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If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-dwmjr's own words
I was trying to have fun with my "friend." ... So, basically, I clicked an email link that my friend linked to me. Apparently, it was an application that he could use to be able to do anything on my computer via his computer.**I have more proof through screenshots if needed, however, their hash tagged here.**I believe the application was called "Team Viewer"*My username is Zaenac.**I need these items back. Please do not let these scammers get away with this.
I've spent a lot of time into roblox. A lot of money. I'm going through a depressive stage in life, and this gives me major anxiety, considering the fact that it was worth around **,*** robux.
I honestly just want my stuff back, and the scammers to be stopped. They are taking advantage of ROBLOX and Robloxians, because Roblox really doesn't do much about things like this.
I've been a customer to roblox for a good amount of years. I joined early ****.
I've begged him for the items back. He refused and continue to bully me.
I have an issue with ROBLOX too
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ROBLOX

I wasn't even doing anything. I was playing a game, that my friend linked me, and he got a hold of my desktop through an application and sent himself my limiteds.
Customer service issue
Reported by GetHuman-dwmjr
Jan 15th, 2019 - 9 mons ago
I have an issue with ROBLOX too
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Seen by 17 customers so far
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Timeline
GetHuman-dwmjr started working on this issue
Jan 15th 5:26am
GetHuman-dwmjr shared this issue with your circles on Google+
Jan 15th 5:31am