Before contacting them, items GetHuman1958959 may need:
Account holder name, Billing address, and Email address on account
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman1958959's own words
Hey, my friend lost his account playing roblox because he stupidly gave away his password for "free robux" the person's username (which is probably a hacked account) who hacked him was : jimmyjaydem, my username: kayley*lilac, my friends username: Bob****** *its really important because he uses the same password for everything he changed all the passwords but he needs someone to help him get his account back thx, sincerely Kayley
GetHuman1958959 did not yet indicate what ROBLOX should do to make this right.
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