Hello, My account Is Jaybug***, and It was hacked yesterday, someone texted me a game a...

GetHuman-trrupp's customer service issue with ROBLOX from January 2019

21216 similar
0 following
Help with my ROBLOX issue
First: share to improve GetHuman-trrupp's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-trrupp's next move: call ROBLOX.
The best way to get your problem resolved is to tap the button below to start calling ROBLOX. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman-trrupp may need:
Account holder name, Billing address, and Email address on account
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-trrupp's own words
Hello, My account Is Jaybug***, and It was hacked yesterday, someone texted me a game and I clicked on it. When everything was loaded up It was like an obby. When I completed it, It said username and password and looked like it was u. It said It would give me **k roux. I put in my info and *seconds later i was logged out. Now I am crying and my password, and email were changed. If you dont believe my story, I could enter some questions about my account. I just really want It back. Please get the account back.
What p
GetHuman-trrupp did not yet indicate what ROBLOX should do to make this right.
I have an issue with ROBLOX too
How GetHuman-trrupp fixed the problem
We are waiting for GetHuman-trrupp to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common ROBLOX customer problems.
What Do I Do If My Roblox Account Was Hacked?How Do You Change Your Username and Password on Roblox?How Do I Report Missing Robux to Roblox?What Do I Do If My Roblox Account Was Hacked?
Do you have a customer issue as well?
We can help you get ROBLOX's attention and get better help faster. Tap below to get started.
Having ROBLOX issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-trrupp fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-trrupp
Jan 13th, 2019 - 9 mons ago
I have an issue with ROBLOX too
Not resolved
Seen by 6 customers so far
Similar issue to 21216 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-trrupp started working on this issue
Jan 13th 9:08pm