Before contacting them, items GetHuman-fionawil may need:
Account holder name, Billing address, and Email address on account
The issue in GetHuman-fionawil's own words
Hello,are girl named Ariyana*ACT** hacked my account bubblegumfiona ,and I never gave her my password.She went under the chat and then said she gave her best friend my password,then it turns out she knew my password and hacked me.She's refusing to give me back my password and changed the information so I cant login with my number or email.My old password was 'fionagum'.Now I don't know what to do so I called roblox and they said to go to a roblox website.So I came here for help....Please get back with me A.SA.P I don't have a backup account and everything I had under that account I lost.Goodbye!
GetHuman-fionawil did not yet indicate what ROBLOX should do to make this right.
I have an issue with ROBLOX too
How GetHuman-fionawil fixed the problem
We are waiting for GetHuman-fionawil to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common ROBLOX customer problems.