I had a VIP server for a ROBLOX game, Apocalypse Rising, and When I purchased a server...

GetHuman-xxthet's customer service issue with ROBLOX from January 2019

20079 similar
0 following
Help with my ROBLOX issue
First: share to improve GetHuman-xxthet's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-xxthet's next move: call ROBLOX.
The best way to get your problem resolved is to tap the button below to start calling ROBLOX. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman-xxthet may need:
Account holder name, Billing address, and Email address on account
Tip from another customer
Try emailing info@roblox.com from the email address attached to your ROBLOX account. This is their most responsive channel.
The issue in GetHuman-xxthet's own words
I had a VIP server for a ROBLOX game, Apocalypse Rising, and When I purchased a server I intended for the server to only be up and running for a month. However, when I shut down the server (keep in mind this was before the next month payment renewal) It took *** Robux away from my account anyway a few days later... I would like to have a refun of my *** robux. because this was stolen from me. I hope you can fix this in the future because I don't want others to get scammed.
GetHuman-xxthet did not yet indicate what ROBLOX should do to make this right.
I have an issue with ROBLOX too
How GetHuman-xxthet fixed the problem
We are waiting for GetHuman-xxthet to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get ROBLOX's attention and get better help faster. Tap below to get started.
Having ROBLOX issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would ROBLOX email you?
This email address isn't valid
Follow this issue
See how GetHuman-xxthet fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-xxthet
Jan 6th, 2019 - a mon ago
I have an issue with ROBLOX too
Not resolved
Seen by 8 customers so far
Similar issue to 20079 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-xxthet started working on this issue
Jan 6th 5:38pm