I tried to use a ROBLOX redeem card and when I put the in it says its already been used...

GetHuman1899886's customer service issue with ROBLOX from January 2019

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The issue in GetHuman1899886's own words
I tried to use a ROBLOX redeem card and when I put the in it says its already been used but it doesn’t show the roblox were added PIN number is ********** this card was bought from cvs at *** pm January * **** at cvs store number **** on register ** transaction number **** cashier number ******* it says **.** ********** activated********************Not sure why it is saying it has already been used and I don’t have the roblox added please help
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ROBLOX

Customer service issue
Reported by GetHuman1899886
Jan 4th, 2019 - 3 mons ago
I have an issue with ROBLOX too
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Seen by 3 customers so far
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Timeline
GetHuman1899886 started working on this issue
Jan 4th 11:20pm