My account is dragoncat**** I have been hacked by Laxodis he even has builders club I w...

GetHuman-spys's customer service issue with ROBLOX from January 2019

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If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-spys's own words
My account is dragoncat**** I have been hacked by Laxodis he even has builders club I was playing the game Crazy Knifes then he said in the friend chat that he was going to hack me. I am currently not able to log in with my password. When I set up my account I was not able to link it to my e-mail. How do I go about recovering my account? I just put my roblox birthday gift cards on my account. I have them on my desk to confirm they are mine. My mom's phone number is ***-***-**** and email is *****@***.com
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Customer service issue
Reported by GetHuman-spys
Jan 4th, 2019 - 4 mons ago
I have an issue with ROBLOX too
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Seen by 2 customers so far
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GetHuman-spys started working on this issue
Jan 4th 4:20am