Before contacting them, items GetHuman-pmabunu may need:
Account holder name, Billing address, and Email address on account
Tip from another customer
Try emailing email@example.com from the email address attached to your ROBLOX account. This is their most responsive channel.
The issue in GetHuman-pmabunu's own words
I bought a £**.** roblox gift card for my daughter at Xmas, bar code * ****** ******. The card was not tempered with, even though it keep on showing a message that it was redeemed. My daughter and I tried a few times, different days and the message kept on popping up. * I reported the issue on line and I was told a message was sent to my email, of which I didn't receive
GetHuman-pmabunu did not yet indicate what ROBLOX should do to make this right.
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How GetHuman-pmabunu fixed the problem
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