My name is Arianna I am ** years old and my account got hacked by someone named LOLx...

GetHuman1824230's customer service issue with ROBLOX from December 2018

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The issue in GetHuman1824230's own words
I was trying to send an email to my old email but I forgot my password. ... My name is Arianna I am ** years old and my account got hacked by someone named LOLx****. My account is HollowMakeupgirl. Roblox if you can help me get my account back I would like it back please. This person changed my character, changed my password, and deleted my friends and followers and added himself. I'm afraid this is not the first time he's done this. I forgot the email I used so please help me. My parents have spent a lot of money on this account. Thank you.
This was especially frustrating because I was trying everything I could do to try getting it back but I couldn't and my parents are very upset at me.
If you can give me back my account and ban this person I would pay you guys PLEASE help me my parents are really mad.
I have been a customer for almost * years. I am ** years old and I really want my account back so PLEASEEE do anything you can
I tried messaging this guy but he wont answer. I was messaging him on my old account.
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How Do I Appeal a Ban on Roblox?How Do I Verify My Email with Roblox?How Do I Reset My Roblox Password?How Do I Get a Refund from Roblox?How Do I Report a Scammer to Roblox?
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ROBLOX

Customer service issue
Reported by GetHuman1824230
Dec 26th, 2018 - 3 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 17542 others
0 customers following this

Timeline

GetHuman1824230 started working on this issue
Dec 26th, 2018 3:08pm

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