My daughter’s account was hacked. She tried to get free roblox and offered her password...
GetHuman-cmdrbond's customer service issue with ROBLOX from December 2018
Help with my ROBLOX issue
First: share to improve GetHuman-cmdrbond's odds
Strength in numbers! Companies respond better when others are watching.
What went wrong?
Waiting to see what went wrong with our suggestion for how to get ROBLOX help.
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-cmdrbond's own words
My daughter’s account was hacked. She tried to get free roblox and offered her password. Now she’s locked out of her account.
GetHuman-cmdrbond did not yet indicate what ROBLOX should do to make this right.
I have an issue with ROBLOX too
How GetHuman-cmdrbond fixed the problem
We are waiting for GetHuman-cmdrbond to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.