Before contacting them, items GetHuman-hansenng may need:
Account holder name, Billing address, and Email address on account
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-hansenng's own words
Hi roblox,***My roblox account got hacked by someone. I suspect the hacker is kristiecorn (her username) . She asked for my password and I gave it to her as she said she will give her password in return. Yes I know I’m stupid and I will never do such a thing again. My roblox username is Cyforia. If y’all go and check my account, I have Builders club on that account. And I’m really sad about this because the person who hacked my account stole my Super Super happy face. It’s my dream item or should say my favourite face and my dad spent over $*** USD on that face and that account. This is not the email address in my Cyforia account this is my dad’s email address so I don’t know whether the hacker changed the email in my Cyforia account. Please please please give back my account with the Super Super happy face. Even though if the hacker changed the email in my Cyforia account, I bought robux and Builders club multiple times on my Cyforia account so maybe y’all can track stuff from there I hope...*** Hopefully yall will help me. Roblox is my favourite game for more than a year and my dad spent a lot of money on that account. Please do something about it roblox I will be sooooo happy if I get my Cyforia account back with the Super Super Happy Face. **Ps: the email in my account before it was hacked is my mom’s email address and yall sent codes for the *-step verification to that exact email before.* *Mar
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