Hi roblox,***My roblox account got hacked by someone. I suspect the hacker is kristieco...

GetHuman-hansenng's customer service issue with ROBLOX from December 2018

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The issue in GetHuman-hansenng's own words
Hi roblox,***My roblox account got hacked by someone. I suspect the hacker is kristiecorn (her username) . She asked for my password and I gave it to her as she said she will give her password in return. Yes I know I’m stupid and I will never do such a thing again. My roblox username is Cyforia. If y’all go and check my account, I have Builders club on that account. And I’m really sad about this because the person who hacked my account stole my Super Super happy face. It’s my dream item or should say my favourite face and my dad spent over $*** USD on that face and that account. This is not the email address in my Cyforia account this is my dad’s email address so I don’t know whether the hacker changed the email in my Cyforia account. Please please please give back my account with the Super Super happy face. Even though if the hacker changed the email in my Cyforia account, I bought robux and Builders club multiple times on my Cyforia account so maybe y’all can track stuff from there I hope...*** Hopefully yall will help me. Roblox is my favourite game for more than a year and my dad spent a lot of money on that account. Please do something about it roblox I will be sooooo happy if I get my Cyforia account back with the Super Super Happy Face. **Ps: the email in my account before it was hacked is my mom’s email address and yall sent codes for the *-step verification to that exact email before.* *Mar

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ROBLOX

Customer service issue
Reported by GetHuman-hansenng
Dec 20th, 2018 - 2 years ago
Not resolved
Seen by 74 customers so far
Similar issue to 16454 others
1 customer following this

Timeline

GetHuman-hansenng started working on this issue
Dec 20th, 2018 12:19am