Hello, my little brother was playing roblox peacefully until something occurred in his...

GetHuman-mcholico's customer service issue with ROBLOX from December 2018

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The issue in GetHuman-mcholico's own words
Hello, my little brother was playing roblox peacefully until something occurred in his game, while he was playing some games in roblox, he was immediately kicked out of his his game and sent back to the email and password login. He tried to put his email and password but it wouldn't allow him to enter his account as if someone was changing his password or something. I found out that someone did hacked his account because I created a new one for him and searched up for his profile until I found out that somebody was changing his outfit, stance, and comments. I really hope that you can fix this situation for my little brother so that he can redeem his stuff back. His username that got hacked is named the*badkid*** Please help my little brother redeem his account back. Thank you and have a nice day.
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ROBLOX

Customer service issue
Reported by GetHuman-mcholico
Dec 8th, 2018 - 6 mons ago
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Timeline
GetHuman-mcholico started working on this issue
Dec 8th, 2018 9:59am