Before contacting them, items GetHuman-oddccc may need:
Account holder name, Billing address, and Email address on account
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-oddccc's own words
My account GalaxySky** has gotten password guessed (I think?) and now we can’t get onto the profile. After talking with the person through personal chat on the website, he unfriended me. I talked with my friends and little brother and none of them have said the password to anyone. It would please be good for me and my brother to see if we can get our account back. Luckily we do have the account verified, but do not remember what the email was.**Sincerely, Jordan
GetHuman-oddccc did not yet indicate what ROBLOX should do to make this right.
I have an issue with ROBLOX too
How GetHuman-oddccc fixed the problem
We are waiting for GetHuman-oddccc to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.