My young grandson plays your game all the time. He loves it. **We did have a problem...

GetHuman-ubrgran's customer service issue with ROBLOX from December 2018

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The issue in GetHuman-ubrgran's own words
My young grandson plays your game all the time. He loves it. **We did have a problem this morning **He had ***** in ROBLOX jailbreak. In error he is purchased something and it cost him most of his cash. He didn’t k ow it had a cost associated with it. **He suffers from high anxiety and this is causing a bit of trouble for us **I am asking for the return of his **,*** bucks or better yet if he could have a million. I know but he’s asking me to ask. **His username is tdspokemonmaster. **I would appreciate anything you can do for us. Well. For him that is. *Warmest regards *Linda Stanley*Matthew Stanley. *I believe the adult on the account is Matthew**If you have further questions please feel free to email or text me at ***********
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ROBLOX

Customer service issue
Reported by GetHuman-ubrgran
Dec 6th, 2018 - 6 mons ago
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Timeline
GetHuman-ubrgran started working on this issue
Dec 6th, 2018 6:36pm