My daughter’s account cookiecreativee has been hacked and she lost all her ROBLOX purch...
GetHuman-marlsmai's customer service issue with ROBLOX from December 2018
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Before contacting them, items GetHuman-marlsmai may need:
Account holder name, Billing address, and Email address on account
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-marlsmai's own words
My daughter’s account cookiecreativee has been hacked and she lost all her ROBLOX purchases and scores etc. Can someone please contact me ASAP to resolve the issue. Thank you.
GetHuman-marlsmai did not yet indicate what ROBLOX should do to make this right.
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