My daughter’s account cookiecreativee has been hacked and she lost all her ROBLOX purch...

GetHuman-marlsmai's customer service issue with ROBLOX from December 2018

11 views
 | 
14716 similar
 | 
1 following
Help with my ROBLOX issue
First: share to improve GetHuman-marlsmai's odds
Strength in numbers! Companies respond better when others are watching.
What went wrong?
Waiting to see what went wrong with our suggestion for how to get ROBLOX help.
Before contacting them, items GetHuman-marlsmai may need:
Account holder name, Billing address, and Email address on account
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-marlsmai's own words
My daughter’s account cookiecreativee has been hacked and she lost all her ROBLOX purchases and scores etc. Can someone please contact me ASAP to resolve the issue. Thank you.
GetHuman-marlsmai did not yet indicate what ROBLOX should do to make this right.
I have an issue with ROBLOX too
How GetHuman-marlsmai fixed the problem
We are waiting for GetHuman-marlsmai to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get ROBLOX's attention and get better help faster. Tap below to get started.
Having ROBLOX issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-marlsmai fixes it.
This email address isn't valid

ROBLOX

Customer service issue
Reported by GetHuman-marlsmai
Dec 4th, 2018 - 9 mons ago
I have an issue with ROBLOX too
Not resolved
Seen by 11 customers so far
Similar issue to 14716 others
1 customer following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-marlsmai started working on this issue
Dec 4th, 2018 10:25pm