Unauthorized transactions

GetHuman1667227's customer service issue with ROBLOX from December 2018

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The issue in GetHuman1667227's own words
Nothing. Sleep sctually. ... ** year old son charged $**, $** and $**. We kindly request a refund, have our son's account closed and him blocked*banished from ROBLOX.
Especially frustrating because son purchased without permission
Refund of the $**, having his account closed and him blocked
He's been on ROBLOX since **** and it has been fine up until about * months ago when he started getting obsessed
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I have an issue with ROBLOX too
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ROBLOX

In Game Currency
Customer service issue
Reported by GetHuman1667227
Dec 1st, 2018 - 6 mons ago
I have an issue with ROBLOX too
Not resolved
Seen by 5 customers so far
Similar issue to 14333 others
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Timeline
GetHuman1667227 started working on this issue
Dec 1st, 2018 1:27pm