Roblox has stolen $*** from me. My daughter bought $* worth of robux with my permission...

GetHuman1656675's customer service issue with ROBLOX from November 2018

14182 similar
0 following
Help with my ROBLOX issue
First: share to improve GetHuman1656675's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1656675's next move: call ROBLOX.
The best way to get your problem resolved is to tap the button below to start calling ROBLOX. We will check on you later to see if it's fixed or needs to be escalated.
Top Tip from another customer
Try emailing from the email address attached to your ROBLOX account. This is their most responsive channel.
The issue in GetHuman1656675's own words
Roblox has stolen $*** from me. My daughter bought $* worth of robux with my permission than about * month ago she was locked off her account and could no longer use it. Yesterday I got my credit card bill and Roblox took and gave money out and into my account freely. After calculating how much money was taken it was $*** and than I subtracted how much money was given back and in the end Roblox stole*$*** from me. If I am not refunded emediatly I will file a court order against you for stealing my money and my credit card information
GetHuman1656675 did not yet indicate what ROBLOX should do to make this right.
I have an issue with ROBLOX too
How GetHuman1656675 fixed the problem
We are waiting for GetHuman1656675 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get ROBLOX's attention and get better help faster. Tap below to get started.
Having ROBLOX issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1656675 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1656675
Nov 29th, 2018 - 6 mons ago
I have an issue with ROBLOX too
Not resolved
Seen by 11 customers so far
Similar issue to 14182 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Account holder name
Billing address
Email address on account
GetHuman1656675 started working on this issue
Nov 29th, 2018 10:28pm