I have the infinite loop glitch. When pressing play on any game, connecting, configurin...

GetHuman-sofialar's customer service issue with ROBLOX from November 2018

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The issue in GetHuman-sofialar's own words
I have the infinite loop glitch. When pressing play on any game, connecting, configuring, then starting roblox, it automatically tells me to re download roblox, I did this process many times and the same issue keeps appearing. I've used every youtube video, followed every article I could find on the internet, nothing helped me. I honestly beg and plead to be able to continue playing roblox as it is my favorite game and I enjoy it very much. Please help!
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ROBLOX

Customer service issue
Reported by GetHuman-sofialar
Nov 29th, 2018 - 6 mons ago
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Timeline
GetHuman-sofialar started working on this issue
Nov 29th, 2018 9:11pm