I bought a hat on Roblox for *** robux (not limited) and i got two and wasted *** robux on the second one.

GetHuman1619023's customer service issue with ROBLOX from November 2018

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The issue in GetHuman1619023's own words
But a big head Santa hat on roblox during black friday sales. ... I was on ROBLOX on *****, at *:**, and I wanted to buy the big head Santa hat. I had *** robux, and i bought it for ***. Somehow I bought *, and now I have ***. If I could have my *** robux back, it would be much appreciated. I also think I have two Santa hats, so could you please give me *** robux for it and take the extra one away, while keeping one? The account is GamingRachel*****. This happened around *:** est. Thank you for your time.
I wanted to keep my robux for other things during the sale.
Taking one of the Santa hats, (the account would still have one to go with my big oof head) and refund me *** robux.
I have been playing Roblox for around * years. It is a great game.
I have tried reloading the webpage. I have also emailed you at *:** est.
I have an issue with ROBLOX too
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ROBLOX

I was trying to buy a Santa hat
Customer service issue
Reported by GetHuman1619023
Nov 24th, 2018 - 10 mons ago
I have an issue with ROBLOX too
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Timeline
GetHuman1619023 started working on this issue
Nov 24th, 2018 10:42pm