Before contacting them, items GetHuman-izzyyag may need:
Account holder name, Billing address, and Email address on account
The issue in GetHuman-izzyyag's own words
One day when I opened roblox on my phone, it logged out of my account and told me to either sign up or login. I logged in with my correct user name and my correct password but it said my password was wrong. I knew it was my password because I do remember my username very well. I did not quite remember my password and I really wish I did but I didn't think it would log out of my account. Then I put in my phone number, it didn't work, then my dad's and my mom's, but none of them worked. Then I tried my email, my mom's and my dad's, but none of them worked. I really do not want to have to make another account, because I really love playing the game and I do not want to waste everything I have already done on it. I just want to change my password so that I can get back into my account but no matter what I tried, nothing works, I have already tried emailing a few times, but no one has answered. I really hope you can fix this problem.
GetHuman-izzyyag did not yet indicate what ROBLOX should do to make this right.
I have an issue with ROBLOX too
How GetHuman-izzyyag fixed the problem
We are waiting for GetHuman-izzyyag to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.