One day when I opened roblox on my phone, it logged out of my account and told me to ei...

GetHuman-izzyyag's customer service issue with ROBLOX from November 2018

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The issue in GetHuman-izzyyag's own words
One day when I opened roblox on my phone, it logged out of my account and told me to either sign up or login. I logged in with my correct user name and my correct password but it said my password was wrong. I knew it was my password because I do remember my username very well. I did not quite remember my password and I really wish I did but I didn't think it would log out of my account. Then I put in my phone number, it didn't work, then my dad's and my mom's, but none of them worked. Then I tried my email, my mom's and my dad's, but none of them worked. I really do not want to have to make another account, because I really love playing the game and I do not want to waste everything I have already done on it. I just want to change my password so that I can get back into my account but no matter what I tried, nothing works, I have already tried emailing a few times, but no one has answered. I really hope you can fix this problem.
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ROBLOX

Customer service issue
Reported by GetHuman-izzyyag
Nov 24th, 2018 - 10 mons ago
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GetHuman-izzyyag started working on this issue
Nov 24th, 2018 5:33am