My Visa information to my debit card it's on my son's Roblox account and on November th...

GetHuman-damonsmo's customer service issue with ROBLOX from November 2018

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The issue in GetHuman-damonsmo's own words
My Visa information to my debit card it's on my son's Roblox account and on November the **th **** he accidentally hit the button for a $*.** purchase and today when I was looking at it I may have hit a ** cent purchase by mistake which I'm not for sure if I did and I was just looking to my email and I seen where my son's made a $*.** purchase at *:** a.m. I believe this morning my debit card is in the negative so the two charges that he is made is going to cost me $** each I would like to see if I can get a refund and I want to take my credit card information off of his account. His Roblox username is damonpoop**. I hope and pray that you can help me because I'm a single mother and I cannot afford these charges. These two charges that he is made totaling $** it's going to cost me over $*** because I have no money on my Visa card at the moment so please help me thank you
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Customer service issue
Reported by GetHuman-damonsmo
Nov 23rd, 2018 - 10 mons ago
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GetHuman-damonsmo started working on this issue
Nov 23rd, 2018 10:29pm