Before contacting them, items GetHuman1695145 may need:
Account holder name, Billing address, and Email address on account
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman1695145's own words
hi my daughters account has been hacked as she can no longer access her account. she had been purchased add ons on her roblox account so would like to get this resovled. spookygirl******
GetHuman1695145 did not yet indicate what ROBLOX should do to make this right.
I have an issue with ROBLOX too
How GetHuman1695145 fixed the problem
We are waiting for GetHuman1695145 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.