Chicos buenas, me preguntaba si me pod*an ayudar a recuperar la cuenta de mi hermano qu...

GetHuman-arghel's customer service issue with ROBLOX from November 2018

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Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-arghel's own words
Chicos buenas, me preguntaba si me pod*an ayudar a recuperar la cuenta de mi hermano que la hackearon y pues ya me puse en contacto con los de roblox y no me ayudan en nada y pues me preguntaba si me pod*an ayudar a intentar recuperar.*Cualquier tipo de prueba se las puedo presentar ya que tiene un canal de youtube y muestra la cuenta y mi hermano tiene v*deos de hace mucho tiempo usando la misma que fue hackeada. *El correo proporcionado es mio ya que el de la cuenta de CEDRICGAMER* fue cambiado por el hacer.***Good guys, I was wondering if they could help me to recover the account of my brother who hacked her and then I got in touch with the ones from Roblox and they did not help me at all and I was wondering if they could help me try to recover.*Any kind of test I can present to you since it has a YouTube channel and shows the account and my brother has videos of a long time ago using the same one that was hacked. *I use the google translator because i don't know write in english.

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How Do I Verify My Email with Roblox?How Do I Reset My Roblox Password?How Do I Get a Refund from Roblox?How Do I Report a Scammer to Roblox?Is It Possible to Get a Refund on Roblox?
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ROBLOX

Customer service issue
Reported by GetHuman-arghel
Nov 11th, 2018 - 3 years ago
Not resolved
Seen by 32 customers so far
Similar issue to 12240 others
0 customers following this

Timeline

GetHuman-arghel started working on this issue
Nov 11th, 2018 1:21am

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