Before contacting them, items GetHuman-kmczapli may need:
Account holder name, Billing address, and Email address on account
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-kmczapli's own words
NathanTheBestDude** was hacked tonight by JAKEY****LOL, we believe. That was the last person who asked him to be his friend. That's the person who asked for his pas pas (password) which he did not give and Robux, which he did not give. The person then got into Nathan's account, changed his password. Changed his avatar. And began unfollowing, unfriending, and blocking users. This was done about *:**pm. Nathan had *** Robux he definitely wants back with interest. And, he wants to be able to get into his own account again and have the fun he once had. He's **yo. We've had accounts for our * sons and have always paid for YEARS. CasandraRose***, and PETERIOS* as well. We NEED back into his account and *** robux, at least. **** would be better for the inconvenience. The account is worth a bit of money to me as mother, credit card carrier, etc. My name is Karen M Czaplicki
GetHuman-kmczapli did not yet indicate what ROBLOX should do to make this right.
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