NathanTheBestDude** was hacked tonight by JAKEY****LOL, we believe. That was the last...

GetHuman-kmczapli's customer service issue with ROBLOX from November 2018

5 views | 12126 similar | 0 following
Help with my ROBLOX issue
First: share to improve GetHuman-kmczapli's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-kmczapli's next move: try calling ROBLOX again.
The best way to get your problem resolved is to tap the button below to start calling ROBLOX. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman-kmczapli may need:
Account holder name, Billing address, and Email address on account
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-kmczapli's own words
NathanTheBestDude** was hacked tonight by JAKEY****LOL, we believe. That was the last person who asked him to be his friend. That's the person who asked for his pas pas (password) which he did not give and Robux, which he did not give. The person then got into Nathan's account, changed his password. Changed his avatar. And began unfollowing, unfriending, and blocking users. This was done about *:**pm. Nathan had *** Robux he definitely wants back with interest. And, he wants to be able to get into his own account again and have the fun he once had. He's **yo. We've had accounts for our * sons and have always paid for YEARS. CasandraRose***, and PETERIOS* as well. We NEED back into his account and *** robux, at least. **** would be better for the inconvenience. The account is worth a bit of money to me as mother, credit card carrier, etc. My name is Karen M Czaplicki

GetHuman-kmczapli did not yet indicate what ROBLOX should do to make this right.

How GetHuman-kmczapli fixed the problem

We are waiting for GetHuman-kmczapli to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common ROBLOX customer problems.
How Do I Appeal a Ban on Roblox?How Do I Verify My Email with Roblox?How Do I Reset My Roblox Password?How Do I Get a Refund from Roblox?How Do I Report a Scammer to Roblox?
Do you have a customer issue as well?
We can help you get ROBLOX's attention and get better help faster. Tap below to get started.
Having ROBLOX issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-kmczapli fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-kmczapli
Nov 10th, 2018 - 4 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 12126 others
0 customers following this


GetHuman-kmczapli started working on this issue
Nov 10th, 2018 3:24am

Change of Address? Free Concierge.

Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you!

Call Toll-Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians